Refund Policy

Last updated: March 2, 2026

Digital Goods

Credits purchased on allmylove.to are digital goods. Once a credit has been used to create a countdown, it is considered consumed and is generally non-refundable.

Unused Credits

If you have purchased credits but have not yet used them, you may request a refund within 14 days of purchase. To request a refund, email hello@allmylove.to with your account email and order details.

How Refunds Are Processed

All payments and refunds are handled by Paddle.com Market Limited, our Merchant of Record. Once a refund is approved, Paddle will process it to your original payment method. Please allow up to 10 business days for the refund to appear on your statement.

Exceptions

We may make exceptions on a case-by-case basis, such as duplicate charges or technical issues that prevented you from using your credits. Reach out to us and we'll do our best to help.

Contact

For refund requests or questions, email hello@allmylove.to.